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Skills & competences

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Hierarchy view

identify clients' needs

transversal skills and competences

self-management skills and competences

demonstrating willingness to learn

keep an open mind

obtaining information verbally

engaging with others to identify needs

working with computers

using digital tools for collaboration, content creation and problem solving

using digital tools for collaboration and productivity

problem-solving with digital tools

skills

communication, collaboration and creativity

solving problems

developing solutions

identify technological needs

identify clients' needs

Description

Description

Identify the areas in which the client may require aid and investigate the possibilities for meeting those needs.

Alternative Labels

classify clients' needs

classify users' needs

determine clients' needs

determine users' needs

diagnose clients' needs

diagnose users' needs

establish clients' needs

establish users' needs

identify clients' needs

Skill type

skill

Skill reusability level

cross-sector skills and competences

Relationships

Broader concepts

Essential for

Optional for

Concept URI

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ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.1.0 (Last update 27/01/2022)