shop manager

Hierarchy view

T - transversal skills and competences

S - skills

K - knowledge

L - language skills and knowledge

shop manager

Shop managers are responsible for activities and staff in specialised shops.

Scope note

Includes people performing activities which are tipically responsibility of the sellers.

Alternative Labels

boutique manager

deputy store manager

retail shop manager

retail store manager

shop general manager

shop manager

store manager

Essential Skills and Competences

adhere to organisational guidelines apply health and safety standards ensure client orientation ensure compliance with purchasing and contracting regulations ensure correct goods labelling ensure infrastructure accessibility maintain relationship with customers maintain relationship with suppliers manage budgets manage staff manage theft prevention maximise sales revenues measure customer feedback monitor customer service negotiate buying conditions negotiate sales contracts obtain relevant licenses order supplies oversee promotional sales prices perform procurement processes recruit employees set sales goals set up pricing strategies study sales levels of products supervise merchandise displays use different communication channels

Essential Knowledge

employment law sales activities

Optional Skills and Competences

conduct research on food waste prevention coordinate orders from various suppliers design indicators for food waste reduction develop food waste reduction strategies ensure store security examine merchandise handle financial overviews of the store identify suppliers implement marketing strategies implement sales strategies maintain store cleanliness manage aftersales processes to comply with business standards manage inventory managing a business with great care operate cash point perform market research plan marketing strategy process orders from online shop produce sales reports sell products store products train staff to reduce food waste use internet to increase sales write work-related reports

Concept Uri

Status

released

Skills & competences