benefits advice worker

Benefits advice workers guide individuals in the social work area to help them solve specific problems in their personal life by addressing personal and relationship issues, inner conflicts, depression and addictions. They attempt to empower individuals to achieve change and improve the quality of their life. They may also support and advise clients on demanding their social security benefits.

Alternative Labels

benefit advisor

employment and benefits advice worker

social benefits social worker

social security social worker

welfare benefits advice worker

welfare benefits adviser

welfare benefits social worker

welfare rights adviser

welfare rights counsellor

welfare rights officer

welfare rights worker

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

accept own accountability address problems critically adhere to organisational guidelines advise on social security benefits advocate for social service users apply anti-oppressive practices apply case management apply crisis intervention apply decision making within social work apply holistic approach within social services apply organisational techniques apply person-centred care apply problem solving in social service apply quality standards in social services apply socially just working principles assess social service users' situation build helping relationship with social service users communicate professionally with colleagues in other fields communicate with social service users conduct interview in social service consider social impact of actions on service users contribute to protecting individuals from harm cooperate at inter-professional level deliver social services in diverse cultural communities demonstrate leadership in social service cases determine child welfare develop professional identity in social work develop professional network develop social security programmes empower social service users follow health and safety precautions in social care practices have computer literacy involve service users and carers in care planning listen actively maintain records of work with service users make legislation transparent for users of social services manage ethical issues within social services manage social crisis manage stress in the work place meet standards of practice in social services negotiate with social service stakeholders negotiate with social service users organise social work packages plan social service process prevent social problems promote inclusion promote service users' rights promote social change promote social security programmes protect vulnerable social service users provide social counselling provide support to social services users refer social service users relate empathetically report on social development review social service plan support social service users to manage their financial affairs tolerate stress undertake continuous professional development in social work work in a multicultural environment in health care work within communities

Essential Knowledge

company policies legal requirements in the social sector social justice social sciences social security law social work theory

Optional Skills and Competences

work for public inclusion

Optional Knowledge

government social security programmes

Skills & Competences

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/4c40c1e8-0584-4a77-8ca3-ec82538f9488

Status

released

Occupations