funeral services director

Funeral services directors coordinate the logistics of funerals. They support the deceased family by arranging the details concerning the location, dates and times of memorial services. Funeral services directors contact representatives of the cemetery to prepare the site, plan transportation for the deceased person, advise on the types of memorials and legal requirements or paperwork.

Funeral services directors organise the daily operations of the crematorium. They oversee the staff's activities in the crematorium and ensure that they deliver services according to legal requirements. They monitor the crematorium service revenue budget and develop and maintain operational rules within the crematorium.

Alternative Labels

bereavement manager

burial ground custodian

cemetery caretaker

cemetery manager

crematorium operator

crematorium supervisor

crematorium technician

funeral director

funeral home worker

mortician

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

administer appointments advise on funeral services apply health and safety standards apply organisational techniques develop organisational policies develop professional network greet guests maintain customer service maintain personal hygiene standards manage budgets manage financial aspects of a company manage staff oversee cremations prepare ceremonial locations promote human rights provide directions to guests recruit employees show diplomacy train employees

Essential Knowledge

business knowledge

Optional Skills and Competences

analyse financial performance of a company apply business acumen assist with funeral planning control minor maintenance coordinate catering dress bodies drive vehicles in processions embalm bodies keep personal administration liaise with local authorities maintain inventory of tools maintain professional administration manage emergency evacuation plans manage funeral equipment manage maintenance operations operate cremation equipment perform religious ceremonies prepare coffins for cremation provide emotional support to the bereaved provide visitor information relate empathetically respond to visitor complaints transfer coffins work ergonomically

Optional Knowledge

business management principles

Skills & Competences

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/857ed740-f4ae-43d0-8295-d6181f1d7eed

Status

released

Occupations