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call centre agent





Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.

Alternative Labels

call center agent

call center representative

call centre operative

call centre operator

call centre rep

call centre representative

call centre service agent

call centre taker

inbound call center agent

inbound call centre agent

inbound sales agent

inbound telemarketer

outbound call center agent

outbound call centre agent

outbound sales agent

outbound telemarketer


telemarketing agent

telemarketing operator

telephone operator

telephone sales agent

telephone sales generator

telephone sales representative

telephone service attendant

telephone solicitor

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

Skills & Competences