spa attendant

Spa attendants interact with guests at the reception desk to provide indications and explain the available services in the spa center. They are also in charge of cleaning the spa rooms after use, maintaining storage area cleanliness and restocking clean towels. Spa attendants monitor the security of the facility and are responsible for selling the products and services available such as treatment packages.

Alternative Labels

health club attendant

health spa attendant

hot springs attendant

mineral springs attendant

sauna room attendant

spa attendant

spa technician

steam room attendant

suntan studio attendant

wellness consultant

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

allocate locker space check in guests clean building floors clean spa work areas ensure sanitation greet guests guarantee customer satisfaction handle customer complaints maintain cleaning equipment maintain customer service maintain personal hygiene standards when cleaning monitor stock level order supplies organise on-site amenities process payments provide athletic equipment to clients restock towels sell products sell services

Essential Knowledge

quality standards spa products types of spa

Optional Skills and Competences

analyse goal progress assist guest departure collect items for laundry service control temperature dispose waste ensure health and safety of customers ensure health and safety of staff implement marketing strategies maintain work area cleanliness manage health and safety standards manage infection control in the facility oversee spa maintenance plan spa services produce sales reports provide customer follow-up services respond to customers' inquiries restock toilet facilities' supplies

Optional Knowledge

company policies health, safety and hygiene legislation personal protective equipment

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/2d5a50c6-0bf4-45c3-805c-44d1bf1e3d12

Status

released

Occupations

spa attendant

Description

Skills & Competences

Concept URI