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Mediators resolve disputes between two parties by examining the case, interviewing both parties, and advising on a solution which would be the most beneficial for them. They listen to both parties in order to facilitate communication and find a fair agreement and organise meetings. They aim at resolving disputes through dialogue and alternative solution without having to take the case to litigation and courts. Mediators ensure that the resolution is compliant with legal regulations and is also enforced.

Scope note

Excludes people performing resolution of legal process by making the final decision. Excludes ombudsman.

Alternative Labels

advice worker

alternative dispute resolution coordinator



conflict mediator

family mediator

labor mediator

labour mediator

legal intermediary

mediation commissioner


Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database: