ICT documentation manager

ICT documentation managers are in charge of managing the documentation development process in accordance with legal requirements, standards, organisational policies and goals. They schedule, control and direct the resources, people, funding and facilities of the documentation department (including establishing budgets and timelines, risk analysis and quality management). They also develop documentation standards, structuring methods and media concepts to effectively communicate product concepts and usage.

Alternative Labels

documentation manager

ICT documentation managers

IT documentation manager

technical communication manager

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

apply organisational techniques develop information standards develop technological improvement strategies disseminate internal communications ensure compliance with legal requirements identify legal requirements manage budgets manage content development projects manage content metadata manage human resources manage information sources perform resource planning provide guidelines for content development

Essential Knowledge

ICT project management business processes content development processes industrial software legal requirements of ICT products

Optional Skills and Competences

apply change management develop media strategy identify ICT user needs identify market requirements for ICT documentation maintain relationship with suppliers manage localisation monitor technology trends plan digital marketing set quality assurance objectives track key performance indicators

Optional Knowledge

ICT help platforms crowdsourcing strategy document management insourcing strategy outsourcing strategy quality assurance methodologies supplier management systems development life-cycle usability engineering

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/5fd2980e-22c4-4ace-a394-190c76f4f539

Status

released

Occupations