office manager

Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions. They report to managers within the same department or to general managers in companies, depending on their size.

Alternative Labels

administrative manager

administrative services manager

administrative supervisor

general office administrator

office coordinator

office manager

office supervisor

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

analyse staff capacity create a work atmosphere of continuous improvement give instructions to staff identify improvement actions implement corporate governance manage administrative systems manage needs for stationery items manage office appliance requirements manage office facility systems manage staff perform clerical duties use different communication channels use office systems write work-related reports

Essential Knowledge

cost management office software

Optional Skills and Competences

assess employees' capability levels communicate with customers develop classification systems maintain contract administration manage accounts manage budgets plan shifts of employees prepare financial statements recruit employees revise drafts made by managers train employees use customer relationship management software

Optional Knowledge

accounting techniques contract law document sharing procedures financial capability labour legislation project management tax legislation trade union regulations

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/6e6839b6-099c-4802-906e-7f2c8203ee69

Status

released

Occupations

office manager

Description

Skills & Competences

Concept URI