computer hardware repair technician

Computer hardware repair technicians install, examine, test and repair computer hardware and peripheral components. They test computers' functionality, identify the problems and replace damaged components and parts.

Alternative Labels

computer expert

computer hardware repairer

computer hardware repairman

computer repairer

computer repairman

computer service agent

computer service and repair technician

computer technical support agent

computer technician

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

apply company policies assemble hardware components create solutions to problems demonstrate use of hardware implement a virtual private network maintain customer service maintain equipment maintain records of maintenance interventions perform maintenance on installed equipment perform test run provide customer follow-up services provide customer information related to repairs repair equipment on site replace defect components test computer hardware use ICT hardware use repair manuals

Essential Knowledge

ICT hardware specifications electronics hardware components suppliers

Optional Skills and Competences

administer appointments apply technical communication skills communicate by telephone develop professional network drive vehicles ensure compliance with warranty contracts implement a firewall implement anti-virus software install software issue sales invoices maintain professional administration maintain relationship with suppliers make independent operating decisions manage a small-to-medium business manage schedule of tasks negotiate supplier arrangements observe confidentiality order supplies perform services in a flexible manner remove computer virus or malware from a computer report to the team leader train employees use e-services work in shifts

Skills & Competences

Concept status

Concept Uri

http://data.europa.eu/esco/occupation/b7aa4b4e-dbb6-4f58-b36c-35b9a7267972

Status

released

Occupations