train conductor

Train conductors assist passengers in the boarding and leaving of the train. They answer questions from passengers concerning train rules, stations, and provide timetable information. They collect tickets, fares, and passes from passengers and support the chief conductor in performing his operational tasks e.g in regard to door closing or certain operational communication. They ensure the safety of passengers respond to technical incidents and emergency situations.

Alternative Labels

train attendant

rail conductor

train guard

railway conductor

conductor on trains

train conductor

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Narrower occupations

- passenger fare controller

Skills & Competences

Essential Skills and Competences

provide information to passengers operate railway communication systems ensure passenger comfort monitor customer inquiries sell train tickets speak different languages tend to passenger belongings research passenger needs answer questions about the train transport service handle petty cash check carriages assist passengers in emergency situations assist disable passengers manage the customer experience communicate reports provided by passengers focus on passengers supervise movement of passengers assist passengers with timetable information handle stressful situations communicate clearly with passengers

Essential Knowledge

railway framework legislation passenger transport regulations customs regulations for passengers

Optional Skills and Competences

act reliably use different communication channels

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/ea034d66-0d35-4891-b82c-6434cad2c76f

Status

released

Occupations

train conductor

Description

Skills & Competences

Concept URI