Skip to main content
An official website of the European UnionAn official EU website
European Commission logo
European Skills, Competences, Qualifications and Occupations

Skills & competences

There is a temporary issue on this page. Please, try later. We apologise for this inconvenience.

Show filters

Hide filters

Filters

Hierarchy view

K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S3 - assisting and caring
S3.0 - assisting and caring
S3.1 - counselling
S3.2 - providing health care or medical treatments
S3.3 - protecting and enforcing
S3.4 - providing information and support to the public and clients
S3.4.0 - providing information and support to the public and clients
S3.4.1 - providing information to the public and clients
S3.4.2 - accompanying and welcoming people
S3.4.4 - providing general assistance to people
- allocate keys
- assess customers
- assist children with special needs in education settings
- assist in fund management
- assist in loan applications
- assist social service users in formulating complaints
- assist students with equipment
- assist students with library operations
- assist with filling fuel tanks of vehicles
- deal with arrivals in accommodation
- deal with departures in accommodation
- deliver outstanding service
- distribute meals to patients
- focus on passengers
- focus on service
- follow up online user requests
- follow up orders for customers
- guarantee customer satisfaction
- hand props to actors
- manage lost and found articles
- perform customer management
- provide athletic equipment to clients
- provide customer follow-up services
- provide membership service
- respond to individuals' extreme emotions
- show good manners with players
S3.5 - preparing and serving food and drinks
S3.6 - providing general personal care
S4 - management skills
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

This concept is obsolete

assist patients with special needs

skills

assisting and caring

providing information and support to the public and clients

providing general assistance to people

assist patients with special needs

Concept overview

Description

Respond appropriately and communicate effectively with patients with special needs such as learning disabilities and difficulties, physical disabilities, mental illness, memory loss, bereavement, terminal illness, distress or anger.

Alternative Labels

handle healthcare users with special needs

handle patients with special needs

manage patients with special needs

work with patients with special needs

Skill type

skill

Skill reusability level

sector specific skills and competences

Relationships

Broader concepts

Narrower skills

Optional for

Optional Knowledge

Concept status

Share this page:

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.2 (Last update 15/05/2024)