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Skills & competences

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Hierarchy view

K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S1.0 - communication, collaboration and creativity
S1.1 - negotiating
S1.2 - liaising and networking
S1.3 - teaching and training
S1.4 - presenting information
S1.5 - advising and consulting
S1.5.0 - advising and consulting
S1.5.1 - advising on legal, regulatory or procedural matters
S1.5.2 - providing financial advice
S1.5.3 - advising on products and services
- advise customers on audiovisual equipment installation
- advise on maintenance of parquet floors
- advise clients on interior design options
- advise clients on moving services
- advise customers on audiology products
- advise customers on audiovisual equipment
- advise customers on bicycles
- advise customers on body adornment
- advise customers on books selection
- advise customers on bread
- advise customers on building materials
- advise customers on clocks
- advise customers on clothing accessories
- advise customers on crafts
- advise customers on delicatessen selection
- advise customers on electronic cigarettes
- advise customers on eyewear maintenance
- advise customers on financing options for vehicles
- advise customers on food and drinks pairing
- advise customers on jewellery and watches
- advise customers on leather footwear maintenance
- advise customers on maintaining optical products
- advise customers on motor vehicles
- advise customers on new equipment
- advise customers on optical instruments maintenance
- advise customers on photography
- advise customers on power requirements of products
- advise customers on preparation of fruits and vegetables
- advise customers on preparation of meat products
- advise customers on seafood choices
- advise customers on sewing patterns
- advise customers on smart homes technology
- advise customers on storage of fruits and vegetables
- advise customers on storage of meat products
- advise customers on the product range of railway companies
- advise customers on type of computer equipment
- advise customers on types of flowers
- advise customers on usage of cosmetics
- advise customers on usage of vehicles
- advise customers on using confectionary products
- advise customers on wood products
- advise guests on menus for special events
- advise on acquisitions
- advise on animal purchase
- advise on aquaculture products supply chain
- advise on art handling
- advise on care products for pets
- advise on clay products handling
- advise on clothing style
- advise on construction materials
- advise on customs regulations
- advise on electrical household appliances' installation
- advise on equipment maintenance
- advise on fertiliser and herbicide
- advise on food preservation
- advise on fragrances
- advise on funeral services
- advise on furniture style
- advise on haberdashery products
- advise on hair style
- advise on heating systems energy efficiency
- advise on housing
- advise on insurance policies
- advise on merchandise features
- advise on online dating
- advise on preparation of diet food
- advise on railway infrastructure repairs
- advise on sporting equipment
- advise on tanning treatments
- advise on timber-based products
- advise on vehicle characteristics
- assess requirement for horseshoes
- assist customers in selecting music and video recordings
- assist customers in trying out sporting goods
- consult on beer presentation
- explain characteristics of computer peripheral equipment
- explain features of electrical household appliances
- explain use of equipment for pets
- inform customers about body modifications
- inform on insurance products
- inform on water supply
- instruct customers on ammunition's usage
- offer cosmetic beauty advice
- present drinks menu
- present menus
- provide advice on furniture maintenance
- provide advice on travel destinations
- provide advice to hatcheries
- provide conservation advice
- provide customer guidance on product selection
- provide customers with price information
- provide customised products
- provide information on carat rating
- provide information on trade-in options
- provide railway technical advice
- recommend books to customers
- recommend clothing according to customer's measurements
- recommend cosmetics to customers
- recommend footwear products to customers
- recommend newspapers to customers
- recommend orthopedic goods to customers depending on their condition
- recommend personalised optical products to customers
- recommend pet food selection
- recommend product improvements
- recommend telecommunication equipment to customers
- recommend wines
- select sustainable technologies in design
- work independently in rental services
S1.5.4 - providing medical advice
S1.5.5 - advising on environmental issues
S1.5.6 - advising on design or use of technologies
S1.5.7 - advising on business or operational matters
S1.5.8 - advising on educational or vocational matters
S1.5.9 - advising on workplace health and safety issues
S1.6 - promoting, selling and purchasing
S1.7 - obtaining information verbally
S1.8 - working with others
S1.9 - solving problems
S1.11 - designing systems and products
S1.12 - creating artistic, visual or instructive materials
S1.13 - writing and composing
S1.14 - performing and entertaining
S1.15 - using more than one language
S2 - information skills
S3 - assisting and caring
S4 - management skills
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

assist customers with self-service ticketing machines

transversal skills and competences

social and communication skills and competences

supporting others

advise others

assist customers

assist customers with self-service ticketing machines

skills

communication, collaboration and creativity

advising and consulting

advising on products and services

assist customers with self-service ticketing machines

assist customers with self-service ticketing machines

Description

Description

Aid customers encountering difficulties with self-service ticketing machines.

Alternative Labels

assist customers using self-service ticketing machines

assist customers using ticket self-service machines

attend customers using self-service ticketing machines

help self-service ticketing machine customers

Skill type

skill

Skill reusability level

occupation specific skills and competences

Relationships

Broader concepts

Optional for

Concept URI

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ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.2 (Last update 15/05/2024)