Hierarchy view
ticket sales agent
Description
Code
4221.3
Description
Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs.
Alternative Labels
ticket agent
ticket booking agent
ticket reservation agent
ticket sales agent
Regulatory Aspect
To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:
Narrower occupations
Skills & Competences
Essential Skills and Competences
assist clients with special needs
communicate with customers
handle personal identifiable information
have computer literacy
inform customers of activity changes
keep up to date on local events
maintain customer service
process booking
process payments
provide tourism related information
quote prices
respond to customers' inquiries
sell tickets
upsell products
use global distribution system
Essential Knowledge
Concept URI
Status
released
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