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Техници в областта на информационните и комуникационните технологии и обслужване на потребители

Description

Code

351

Description

Information technology operations and user support technicians provide support for the day-to-day running of communications systems, computer systems and networks, and provide technical assistance to users
Tasks performed usually include: operating and controlling peripheral and related computer equipment; monitoring systems for equipment failure or errors in performance; loading peripheral equipment, such as printers, with selected materials for operating runs, or overseeing loading of peripheral equipment by peripheral equipment operators; answering user inquiries regarding software or hardware operation to resolve problems; installing and performing minor repairs to hardware, software, or peripheral equipment, following design or installation specifications; overseeing the daily performance of systems; setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; establishing, operating and maintaining network and other data communications systems; installing, monitoring and supporting the reliability and usability of Internet and Intranet websites or web server hardware or software; modifying web pages; and performing web server backup and recovery operations.
Occupations in this minor group are classified into the following unit groups:
3511 Information and Communications Technology Operations Technicians
3512 Information and Communications Technology User Support Technicians
3513 Computer Network and Systems Technicians
3514 Web Technicians

URI на понятието

URI на понятието

http://data.europa.eu/esco/isco/C351

Status