Hierarchy view
call quality assurance management
Description
Description
Recording systems and monitoring procedures used in keeping track of call quality and methods for improvement.
Alternative Labels
call quality assurance administration
call quality assurance managing
call quality assurance oversight
call quality assurance regulation
call quality assurance supervision
calls quality assurance management
Skill type
knowledge
Skill reusability level
cross-sector skills and competences
Relationships
Broader concepts
Essential for
Concept URI
Status
released
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