Hierarchy view
waiter/waitress
Description
Description
Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.
Scope note
Excludes head waiter/head waitress. Excludes bartender.
Alternative Labels
chef de rang
event server
table waiter
waiter
waiter/waitress
waiting staff
waitress
wait staff
Relationships
Essential Skills and Competences
advise guests on menus for special events
arrange tables
assist VIP guests
assist clients with special needs
assist customers
attend to detail regarding food and beverages
check dining room cleanliness
clean surfaces
comply with food safety and hygiene
identify customer's needs
maintain customer service
maintain personal hygiene standards
maintain relationship with customers
measure customer feedback
prepare alcoholic beverages
prepare hot drinks
prepare the restaurant for service
present menus
process payments
serve beverages
serve food in table service
serve wines
supervise food quality
take food and beverage orders from customers
take payments for bills
welcome restaurant guests
work in a hospitality team
Essential Knowledge
Optional Skills and Competences
apply foreign languages in hospitality
decant wines
detect drug abuse
dispose waste
educate customers on coffee varieties
educate customers on tea varieties
maintain incident reporting records
prepare flambeed dishes
prepare service trolleys
process reservations
recommend wines
use food cutting tools
Optional Knowledge
Concept URI
Status
released
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