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Skills & competences

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الرد على المكالمات الواردة

مهارات

تقديم المساعدة والرعاية

تقديم المعلومات والدّعم للجمهور والعملاء

توفير المعلومات للجمهور والعملاء

الرد على المكالمات الواردة

Description

Description

الرد على استفسارات العملاء وتوفير لهم المعلومات المناسبة.

Skill type

skill

Skill reusability level

cross-sector skills and competences

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ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.1.2 (Last update 22/02/2024)