sales assistant

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

Order products carry out active selling carry out order intake demonstrate products' features ensure client orientation ensure compliance with legal requirements ensure stock storage safety examine merchandise follow up orders for customers guarantee customer satisfaction identify customer's needs maintain relationship with customers maintain relationship with suppliers monitor stock level operate cash point organise product display plan aftersales arrangements prepare sales checks prevent shoplifting process refunds provide customer follow-up services provide customer guidance on product selection stock shelves

Essential Knowledge

characteristics of products characteristics of services company policies product comprehension

Optional Skills and Competences

arrange ordering of products for customers carry out cross merchandising carry out specialised packing for customers ensure store security issue sales invoices keep records of merchandise delivery listen actively maintain store cleanliness order supplies organise storage facilities package purchases in bags perform multiple tasks at the same time supervise merchandise displays

Optional Knowledge

teamwork principles

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/9ba74e8a-c40c-4228-9998-eb3c7a5c11df

Status

released

Occupations

sales assistant

Description

Skills & Competences

Concept URI