hotel butler

Hotel butlers provide personalised services to guests in high level hospitality establishment. They manage the housekeeping staff to ensure clean interiors and excellent customer service. Hotel butlers are responsible for the general welfare and satisfaction of the guests.

Alternative Labels

butler administrator

household manager

house steward

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

assist at check-in comply with food safety and hygiene explain features in accommodation venue greet guests handle customer complaints handle guest luggage identify customer's needs maintain customer service maintain relationship with customers run errands on behalf of customers

Optional Skills and Competences

assist clients with special needs ensure the privacy of guests handle delivered packages implement marketing strategies implement sales strategies oversee guest laundry service provide tourism related information serve beverages take room service orders

Skills & Competences

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/e65a9b0e-7347-4f6e-945e-aaeee976ef6e

Status

released

Occupations

hotel butler

Description

Skills & Competences

Skills & Competences

Concept URI