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K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S2.0 - information skills
S2.1 - conducting studies, investigations and examinations
S2.2 - documenting and recording information
S2.3 - managing information
S2.4 - processing information
S2.5 - measuring physical properties
S2.6 - calculating and estimating
S2.7 - analysing and evaluating information and data
S2.7.0 - analysing and evaluating information and data
S2.7.1 - assessing land or real estate
S2.7.2 - analysing scientific and medical data
S2.7.3 - analysing financial and economic data
S2.7.4 - analysing business operations
S2.7.5 - performing risk analysis and management
S2.7.6 - evaluating systems, programmes, equipment and products
- analyse bestsellers
- analyse education system
- analyse ICT technical proposals
- analyse information systems
- analyse supplier's information on vehicle parts
- analyse test data
- analyse transmitted communications
- analyse travel alternatives
- assess data collected to improve community arts programme
- assess hydrogen production technologies
- assess music therapy sessions
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- evaluate mine development projects
- evaluate nursing care
- evaluate restoration procedures
- evaluate training
- evaluation in specialised nursing care
- execute ICT audits
- grade veneer
- inspect sewerage systems
- interpret graphical recordings of rail-flaw-detection machine
- perform failure analysis of production process
- perform system analysis
- process data from railway control rooms
- read hallmarks
- read ship operational data
- replace machines
- screen television series pilots
S2.8 - monitoring, inspecting and testing
S2.9 - monitoring developments in area of expertise
S3 - assisting and caring
S4 - management skills
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

interpret automatic call distribution data

transversal skills and competences

core skills and competences

working with numbers and measures

interpret mathematical information

monitoring developments in area of expertise

monitoring developments in area of expertise

interpret current data

interpret automatic call distribution data

skills

information skills

analysing and evaluating information and data

evaluating systems, programmes, equipment and products

interpret automatic call distribution data

Description

Description

Interpret information of call distribution system, a device that transmits incoming calls to specific groups of terminals.

Alternative Labels

automatic call distribution data interpretation

clarify automatic call distribution data

decipher automatic call distribution data

explain automatic call distribution data

interpret automatic call distribution data

interpret automatic calls distribution data

interpreting automatic call distribution data

solve automatic call distribution data

Skill type

skill

Skill reusability level

cross-sector skills and competences

Relationships

Broader concepts

Essential for

Optional for

Optional Knowledge

Concept URI

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ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.1.2 (Last update 22/02/2024)